In the event of a dispute, the consumer may resort to the following Alternative Dispute Resolution Body:

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Rua D. Afonso Henriques, 1 4700-030 Braga
Tlf.: +351 253 619 107
e-mail: geral@cniacc.pt

More information on the Consumer Portal www.consumidor.pt.